Livermore, Calif. – Information Direct – Comcast Calif
Livermore, Calif., January 13, 2023 – To assist residents and emergency personnel keep related throughout current historic rainstorms, Comcast’s community of almost 147,000 public Xfinity WiFi hotspots all through Northern and Central California is now accessible and free to make use of for anybody, together with non-Xfinity prospects.
Find out how to contact
For a map of public Xfinity WiFi hotspots, that are positioned indoors and outside in locations like procuring areas, parks and companies, go to Xfinity.com/wifi.
When the hotspot is inside vary, choose the “xfinitywifi” community from the gadget’s checklist of accessible networks and launch the browser. Signal-in choices will seem for each Xfinity prospects and non-customers.
Xfinity Web prospects They’ll sign up with their account credentials and can mechanically connect with Xfinity WiFi hotspots of their vary sooner or later. Alternatively, they will obtain a file Xfinity WiFi Hotspots app and login utilizing their account credentials.
Non-Xfinity Web subscribers It’s essential discover the “Contact” part and conform to the phrases and circumstances for connection. Non-customers will have the ability to renew their free periods each two hours.
** Please word that if the consumer doesn’t see the “Settle for and Join” button, the hotspot they’re making an attempt to hook up with is within the Xfinity buyer’s dwelling and is Not Open to the general public.
There are additionally some easy and straightforward issues prospects can do now to get ready and keep related, even in dangerous climate. They’ll get began by downloading Comcast information Free cellular apps:
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Xfinity My Account – Get updates on outages and report service outages.
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Xfinity Stream – Watch dwell TV, get climate updates, and pre-download reveals and films to look at offline in the event you lose energy.
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Xfinity WiFi Hotspots Xfinity Web prospects can entry hundreds of thousands of Xfinity WiFi Hotspots accessible throughout the nation.
Comcast might also ship Textual content alerts Prospects with details about service outages or suggestions for restoring their providers. Prospects can log in Xfinity app To verify so as to add their cell phone numbers.
Listed here are some extra useful suggestions and security precautions:
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Prospects should join televisions, modems, and cable bins to surge protectors to guard them from harm within the occasion of lightning or sudden energy outages.
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Emergency administration procedures dictate that the electrical energy should be restored first and Comcast should obtain clearance that it’s protected for our crews to start any restore work. If prospects expertise a lack of service as a result of an influence outage, native energy should first be restored earlier than Xfinity’s video, phone or Web providers can start working once more.
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If prospects have electrical energy however no Xfinity providers, Comcast recommends restarting or resetting units, together with wi-fi gateways, modems, routers, and cable bins.
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In some circumstances, prospects could restore energy however not their Xfinity providers as a result of industrial energy to our community has not been restored in that space.
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Prospects ought to all the time avoid damaged energy strains and cables for security.
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Ahead your private home cellphone quantity to a cell phone quantity so prospects can obtain emergency calls even when they don’t seem to be dwelling.
Recommendation for Comcast Enterprise Prospects:
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Obtain the Comcast Enterprise app and allow Be Anyplace to permit one other gadget to put calls utilizing your corporation’ caller ID.
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Allow name forwarding in order that enterprise calls could be obtained on cellular units.
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Confirm that the battery backup is working in order that voice providers stay accessible throughout an influence outage.
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Be certain that Connection Professional providers are arrange appropriately. The automated wi-fi backup function will assist units keep up and working.
Comcast is dedicated to serving to prospects keep related To what’s essential to them – all 12 months spherical.
For extra data, prospects can chat on the Web With an agent, go to Xfinity.com/response Or join with Comcast on Twitter at @worker.
About Comcast
Comcast Company (Nasdaq: CMCSA) is a world media and expertise firm that connects folks to the moments that matter. We’re primarily centered on connectivity, aggregation and streaming with 57 million buyer relationships throughout the US and Europe. We provide broadband, wi-fi and video via our Xfinity, Comcast Enterprise and Sky manufacturers; Creating, distributing and broadcasting main leisure, sports activities and information programming by Common Filmed Leisure Group, Common Studio Group, Sky Studios, NBC, Telemundo and a number of broadcast networks, Peacock, NBCUniversal Information Group, NBC Sports activities, Sky Information and Sky Sports activities and delivering unforgettable experiences at Common Parks and Resorts in america and Asia. Go to www.comcastcorporation.com for extra data.
Caller information
Comcast
John Curiel
+1 925-315-2690
jon_koriel@comcast.com
View supply model at newsdirect.com: https://newsdirect.com/information/comcast-opens-free-xfinity-wifi-hotspot-network-to-support-n Northern-california-during-storms-890212543